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PRIVACY POLICY

We, at shopclaversl takes privacy of our valuable clients on priority and leave no stone unturned to assist them with every concern in a best possible manner possible. We regard your privacy and are dedicated to maintaining it.

When you shop with us you have to provide the details. The important details you will provide to us is kept with utmost safety

WE TAKE YOUR PRIVACY VERY SERIOUSLY.

 

  • The information given by our customers will be kept confidential. Data protection is a matter of trust and your privacy is important to us. We will only collect or ask information only when it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

  • Personal information provided by you such as name, contact number, shipping address, billing address, credit cards or any other detail and password will be kept safe and confidential. We don’t disclose our customer information with third parties.

  • You can have a browse at our website without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.

  • We will not disclose your personal information to any company outside for mailing or marketing purposes.

  • Our payment getaway will keep your account safe and secured.

  • Privacy policy are subject to change. Our privacy policy is subject to change at any time without prior notice. To make sure you are aware of any changes, please review this policy periodically.

  • By visiting this website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

CREDIT CHECK AND FRAUD PREVENTION

All disputers and issue will be escalated by (India) New Delhi Courts.

SECURITY

We have in place appropriate technical and security measures to prevent unauthorized or unlawful or illegall access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details in unencrypted electronic communications with us. We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You will be considered solely responsible for safeguarding against unauthorized access to your password and to your computer.

CONTACTING US

If you have any query, concern questions regarding Privacy Policy, the practices of this site or your dealings with this site, feel free to connect with us at shopclavers.com1@gmail.com.

Do you offer cash on delivery (COD)?

Yes we offer COD all over India. While placing an oder, in the payment page choose COD.

How can I make payment?

You can either pay at the delivery (COD) or make a paymnet online. You can you credit cards or debit cards or internet banking or UPI.

What materials do you use?

All the products in our store are crafted with high quality brass and coated with gold for a fantastic.

What about the sizes of the products?

All the products in our store are made with Indian adults in mind. They all come in standard size are perfect fit for most Indians.

Will the colours fade over time?

All our products are coated with gold and a special coating to protect it.

How can I track the status of my order?

We usually ship out all orders we have received in 1-3 business days. At the time of shipping the order, you will receive a text message, email and whatsapp from us with details the delivery partner and tracking ID, these can be used to track your order. You can also track your order on our website.

Can I change Address once the order is placed?

Please keep in mind that once we have received and processed your order, we will not be able to change the address. While we will do our best to change the address and assist you, please keep in mind that this is not a guaranteed service. In such cases, we can make a request to our delivery partner, but the final execution is up to them. So, if you've entered your address or pin code incorrectly or want to change it, please contact contact@oros.store right away and we'll do our best to assist!

How long does it take for the order to be delivered?

We collaborate with all of India's leading logistics partners to ensure that your jewellery is delivered smoothly and on time. Once your order is confirmed, it may take us up to 1 to 3 business days to ship it. If the product is manufactured it'll take 8 business days. Most deliveries are completed within 6-8 business days after your order has been dispatched from our warehouse. Refer our shipping policy for more details.

Are there any shipping charges applicable to my order?

We offer Free Shipping across all orders delivered within India.

How much time does it take to dispatch my order?

We collaborate with all of India's leading logistics partners to ensure that your jewellery is delivered smoothly and on time. Once your order is confirmed, it may take us up to 1 to 3 working days to ship it.

How are COD refunds done?

When your item has been picked up, our team will send you a refund.

What is your No Questions Asked return policy?

We understand that buying online isn't always easy, but we want to give you a chance to make sure you're satisfied with your purchase! We offer a 7-day, no-questions-asked return policy on all unused and unworn items. Please keep in mind that the 7-day return policy does not apply to personalised jewellery, perfumes, candles, coins, or God idols. Please keep in mind that the items must be returned unused and in their original packaging.

I don't like the product. How can I return my order?

You can return unused products within 7 days of delivery. Contact support to request a return.

How does the referral program work?

You can get a unique link by entering your email. And when people buy from that link will get a 10% discount. You'll get a coupon in your email whenever a purchase is made through your link.

What are the benefits I get from referring Oros Store?

For every purchase made through your referral link, you'll get a discount coupon in your email. That you can use for your next purchase.

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

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