TERMS & CONDITIONS

Please read the terms and conditions carefully. While using any current or future services offered by www.shopclvers.com, whether or not included in the www.shopclavers.com website, you will abide by these Terms & conditions the guidelines and conditions applicable to such service or business. To avail the seamless service at Lavanya the label you must stringently comply with the below terms and condition.

NOTE:- THERE IS NO RETURN AND EXCHANGE APPLICABLE ON SALE CATEGORY PRODUCTS.

PRIVACY POLICY

shopclvers portal and other relevant Apps are owned and operated by shopclavers operators. Portal refers to myriad channels, platform where a user can actively engage with the company’s lucrative dealing and offers.

Viewers must note down that privacy policy are subject to alteration and changes by posting Revised policy in privacy policy section a user can periodically check it. We at shopclavers understands that privacy is a key concern of any potential visitor. We never disclose your personal information to the third parties.

Your privacy and satisfaction is our key concern.

It is the duty of viewers to have a keen browse at the website also the privacy policy periodically.

www.shopclavers.com is owned and operated By shopclaversl. The visitors and readers are advised to check the terms and condition periodically to keep a check To avail the services offered at www.shopclavers.com you must agree to the following terms and conditions. If you visit, shop or browse at www.shopclavers.com you accept these conditions.

ORDER

The order will be confirmed after the verification question answered by the customers. This is valid in case of COD Orders place by customers.

All orders are deemed offers for you to purchase our products. We may accept your order by issuing a confirmatory e-mail and/or mobile confirmation of the products specified in your order. Our acceptance of each such offer is expressly subject to and conditioned on your confirmation to these terms and conditions of sale. No other terms and conditions will apply.

COMMUNICATION

We will communicate with you through via posting notices on websites.

Once the order you placed is confirmed by you, shopclavers will arrange to pack and deliver the product to you.

SHIPPING POLICY

Unlike other e-commerce companies, shopclavers has a transparent shipping policy.

Before placing an order, customers are required to go-through the terms and condition thoroughly. Your order will be delivered at your doorstep timely and safely.

COVID19 Notice: We are pleased to inform that we are accepting online orders. We are trying our best to ensure we deliver you parcel at the earliest. Incase of any concerns or any query write to us at lavanyathelabel.com.

CANCELLATION, REFUND & EXCHANGE

Any cancellation request will be accepted only prior to the dispatch of items. No return or exchange request could be initiated after 4 days. The refund will only be initiate when we received the item and quality check has been done for the same.

The refund amount will be deposited into your bank account and same will be credited within 10 bussiness days.

*Actual credit time will be determined solely by your bank in which you have account

We urge our customers to inspect the packaging in case of any damage beforehand.

Note: In case you don’t receive your refund , please check with your bank and let us know. We will try our best to escalate your issue.

  • Shipping charges will not come under refund.

PAYMENT

To make shopping at shopclavers hassle-free and easy peasy, you will be glad to choose convenient mode of payment from among the below mentioned

Lavanya the label offers multiple payments options to the coveted customers on the website

Cash on Delivery at selected prices

  • Internet banking
  • Debit card
  • Credit card
  • Visa
  • Master card
  • American Express
  • Rupay
  • Maestro card

RISK OF LOSS

The risk of loss and title transfer to you upon the delivery of the product.

Information we collect from the Customers

  1. Name
  2. Email id
  3. Contact Number
  4. Address 
  5. ( Measurement ,sizes (if applicable)

Information collected by us will be used for marketing communication process.

REGISTRATION 

When you sign up with shopclavers & Create an account or at checkout, you have to provide the following details such as postal code, address, name, phone number, password (password is highly confidential) which would be saved on servers.

By accessing the account, you represent and warrant that

  • Registration information provided by the customers/viewers/visitors should be authentic and truthful and that you agree to maintain the accuracy of your information.
  • Use of this website for personal use is stringently prohibited.
  • To use this website, you should be 18 years of age.
  • You will not indulge in any sort of antisocial, distorting, or malice  acts, including "flaming," "spamming," "flooding," "trolling," "phishing" and "griefing" as those terms are commonly understood and used on the internet. * Beware of this
  • Any spam or misuse of the website will be considered unethical.
  • All information, content, material are shopclavers copyrighted.
  • shopclavers makes all discreet efforts to list the products listed for sale on its web site(s) as immaculately as possible. However, we cannot guarantee that your monitor's display of any product color, texture or detail will be up-to-the minute and specific.. shopclavers does not assure that product descriptions or other content are perfectly apt, accurate, complete, reliable current or error free. 

Wish you a Happy Shopping at shopclavers.

Do you offer cash on delivery (COD)?

Yes we offer COD all over India. While placing an oder, in the payment page choose COD.

How can I make payment?

You can either pay at the delivery (COD) or make a paymnet online. You can you credit cards or debit cards or internet banking or UPI.

What materials do you use?

All the products in our store are crafted with high quality brass and coated with gold for a fantastic.

What about the sizes of the products?

All the products in our store are made with Indian adults in mind. They all come in standard size are perfect fit for most Indians.

Will the colours fade over time?

All our products are coated with gold and a special coating to protect it.

How can I track the status of my order?

We usually ship out all orders we have received in 1-3 business days. At the time of shipping the order, you will receive a text message, email and whatsapp from us with details the delivery partner and tracking ID, these can be used to track your order. You can also track your order on our website.

Can I change Address once the order is placed?

Please keep in mind that once we have received and processed your order, we will not be able to change the address. While we will do our best to change the address and assist you, please keep in mind that this is not a guaranteed service. In such cases, we can make a request to our delivery partner, but the final execution is up to them. So, if you've entered your address or pin code incorrectly or want to change it, please contact contact@oros.store right away and we'll do our best to assist!

How long does it take for the order to be delivered?

We collaborate with all of India's leading logistics partners to ensure that your jewellery is delivered smoothly and on time. Once your order is confirmed, it may take us up to 1 to 3 business days to ship it. If the product is manufactured it'll take 8 business days. Most deliveries are completed within 6-8 business days after your order has been dispatched from our warehouse. Refer our shipping policy for more details.

Are there any shipping charges applicable to my order?

We offer Free Shipping across all orders delivered within India.

How much time does it take to dispatch my order?

We collaborate with all of India's leading logistics partners to ensure that your jewellery is delivered smoothly and on time. Once your order is confirmed, it may take us up to 1 to 3 working days to ship it.

How are COD refunds done?

When your item has been picked up, our team will send you a refund.

What is your No Questions Asked return policy?

We understand that buying online isn't always easy, but we want to give you a chance to make sure you're satisfied with your purchase! We offer a 7-day, no-questions-asked return policy on all unused and unworn items. Please keep in mind that the 7-day return policy does not apply to personalised jewellery, perfumes, candles, coins, or God idols. Please keep in mind that the items must be returned unused and in their original packaging.

I don't like the product. How can I return my order?

You can return unused products within 7 days of delivery. Contact support to request a return.

How does the referral program work?

You can get a unique link by entering your email. And when people buy from that link will get a 10% discount. You'll get a coupon in your email whenever a purchase is made through your link.

What are the benefits I get from referring Oros Store?

For every purchase made through your referral link, you'll get a discount coupon in your email. That you can use for your next purchase.

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

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