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SHIPMENT POLICY

We ship across India and Worldwide. For details, refer to our below-mentioned shipping policy:-

DOMESTIC DELIVERY

shopclavers provides shipping services all across India. To make it easy for you, we have mentioned a few of the policies which will help you have it clear:

  • We proceed with all shipping from our India (Bhilwara) Office.
  • Free standard shipping all across the country.
  • We usually ship within 7-10 business days. Business days exclude public holidays and Sundays.
  • The estimated delivery time depends on the destination to which you want the order shipped to. It gets covered within 7-12 days maximum.
  • There are no extra shipping charges for delivery of cod orders as well as prepaid orders for customers in India.
  • All items are carefully packaged to avoid any form of damage.
  • If there is no courier service available in your area, we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.
  • Mostly, all the orders are shipped from our end as per the promised shipment date. however, there may be some unforeseen circumstances, which may affect the shipment or the delivery estimates. In this case, we’ll send an e-mail, intimating to you about the issue and the revised shipment/delivery date.
  • Shipping refers to the time taken to obtain the item(s), pack, and dispatch. The shipping timeline is between 7-10 days. This refers to the number of working days it will take to dispatch the product from our end.

So, once the package has left our warehouse, The packages guaranteed to be delivered within the specified number of business days. Please contact us if you have any concerns about an express package delivery. Following updates related to delivery are accessible normally within 1 day of delivery out.

INTERNATIONAL SHIPPING POLICIES

Lavanya The Labels offers delivery to most international countries all around the world. Please check out our international shipping and order policies below as shipping rates and other charges may vary depending on the address of the destination country.

For any queries or questions regarding our services or products, please get connected to our customer care team.

SHIPPING

International orders are all shipped International Priority with our carrier. Estimated shipping time is within 12-20 business days, however, this might be extended depending on the customs process and may vary depending on the destination country.

RATES

When it comes to international orders, you will be charged USD 24 per kg..Orders delivered to addresses outside India may be subject to extra taxes, charges, or fees which are acknowledged by the local office of the destination place.

 CUSTOM DUTIES

The customs and duties for international customers will be borne by the customer, it can not be estimated by us before or after placing an order with us. Also, we can not assure you if the particular order needs to pay or not, its totally not under our control.

SELF-COLLECTION @ shopclavers

  • Please email us at shopclavers.com1@gmail.com with your order number to inform us if you wish to opt for self-collection upon order confirmation.
  • Do collect your order within 2 working days upon confirmation email.
  • If the order is not collected within 2 working days, we will mail the order to the shipping address stated.
  • Self-collection is only available 1 day after an order is made.

Do you offer cash on delivery (COD)?

Yes we offer COD all over India. While placing an oder, in the payment page choose COD.

How can I make payment?

You can either pay at the delivery (COD) or make a paymnet online. You can you credit cards or debit cards or internet banking or UPI.

What materials do you use?

All the products in our store are crafted with high quality brass and coated with gold for a fantastic.

What about the sizes of the products?

All the products in our store are made with Indian adults in mind. They all come in standard size are perfect fit for most Indians.

Will the colours fade over time?

All our products are coated with gold and a special coating to protect it.

How can I track the status of my order?

We usually ship out all orders we have received in 1-3 business days. At the time of shipping the order, you will receive a text message, email and whatsapp from us with details the delivery partner and tracking ID, these can be used to track your order. You can also track your order on our website.

Can I change Address once the order is placed?

Please keep in mind that once we have received and processed your order, we will not be able to change the address. While we will do our best to change the address and assist you, please keep in mind that this is not a guaranteed service. In such cases, we can make a request to our delivery partner, but the final execution is up to them. So, if you've entered your address or pin code incorrectly or want to change it, please contact contact@oros.store right away and we'll do our best to assist!

How long does it take for the order to be delivered?

We collaborate with all of India's leading logistics partners to ensure that your jewellery is delivered smoothly and on time. Once your order is confirmed, it may take us up to 1 to 3 business days to ship it. If the product is manufactured it'll take 8 business days. Most deliveries are completed within 6-8 business days after your order has been dispatched from our warehouse. Refer our shipping policy for more details.

Are there any shipping charges applicable to my order?

We offer Free Shipping across all orders delivered within India.

How much time does it take to dispatch my order?

We collaborate with all of India's leading logistics partners to ensure that your jewellery is delivered smoothly and on time. Once your order is confirmed, it may take us up to 1 to 3 working days to ship it.

How are COD refunds done?

When your item has been picked up, our team will send you a refund.

What is your No Questions Asked return policy?

We understand that buying online isn't always easy, but we want to give you a chance to make sure you're satisfied with your purchase! We offer a 7-day, no-questions-asked return policy on all unused and unworn items. Please keep in mind that the 7-day return policy does not apply to personalised jewellery, perfumes, candles, coins, or God idols. Please keep in mind that the items must be returned unused and in their original packaging.

I don't like the product. How can I return my order?

You can return unused products within 7 days of delivery. Contact support to request a return.

How does the referral program work?

You can get a unique link by entering your email. And when people buy from that link will get a 10% discount. You'll get a coupon in your email whenever a purchase is made through your link.

What are the benefits I get from referring Oros Store?

For every purchase made through your referral link, you'll get a discount coupon in your email. That you can use for your next purchase.

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

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